Last updated: 19-12-2024
This Privacy Policy describes how SweaTea collects, uses, and discloses your personal data when you visit, use our services, make purchases on the website venturi-milano.it, or communicate with us. In this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Website, or another individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, you should not use or access the Services.
Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Website, update the "last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Data
To provide our Services, we collect personal data about you from various sources over the past 12 months, as described below. The information we collect and use will vary depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide our services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and the rights of our users or others.
What Personal Data Do We Collect?
The types of personal data we collect depend on how you use our website and services. When we use the term “personal data,” we refer to information that can identify you, is linked to you, describes you, or can be associated with you. The paragraphs below describe specific categories and types of personal data we collect.
Information Collected Directly from You
Information you provide directly to us through our services may include:
Basic contact information, such as name, email address, and phone number.
Order details, including name, billing address, shipping address, payment confirmation, email address, and phone number.
Account data, including username, password, and security questions.
Purchase information, including products viewed, added to the cart, or added to a wish list.
Customer service information, including data you choose to share in communication with us, such as sending us a message.
Some features of the Services may require you to provide certain information directly to us. You may choose not to provide this information, but if you do, you may not be able to access or use those features.
Information Collected Through Cookies
We automatically collect certain information about your interactions with our Services ("usage data"). We may use cookies, pixels, and similar technologies (“cookies”) to do this. Usage data may include information on how you access and use our website and user account, such as device information, browser, network connection, IP address, and other information related to your interaction with the Services.
Information Obtained from Third Parties
Finally, we may obtain information about you from third parties, including service providers and vendors who may collect information on our behalf, such as:
Companies operating our website and services, like Shopify.
Our payment processors, who collect payment data (e.g., bank account, credit or debit card information, billing address) to process payments, fulfill orders, and deliver the products or services you ordered.
When you visit our website, open or click on emails we send, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits (SDKs), third-party libraries, and cookies.
Any information obtained from third parties is treated according to this privacy policy. We are not responsible for the accuracy of information provided to us by third parties, nor for their policies or practices. For more information, please see the "Third-Party Websites and Links" section below.
How We Use Your Personal Data
Providing Products and Services: We use your personal data to provide services and fulfill our agreement with you, including processing payments, fulfilling orders, sending account notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
Marketing and Advertising: We use your personal data for marketing and promotional purposes, such as sending marketing messages, ads, and promotions via email, SMS, or postal mail, and advertising products or services. This may include using your personal data to better personalize services and ads on our website and on other websites.
Security and Fraud Prevention: We use your personal data to detect, investigate, or act against potentially fraudulent, illegal, or harmful activity. If you choose to use the services and create an account, you are responsible for keeping your account information secure. We strongly advise not to share your username, password, or other login details with anyone. If you believe your account has been compromised, please contact us immediately.
Communication with You: We use your personal data to provide customer service and improve our services. It is in our legitimate interest to serve you, provide effective services, and maintain a business relationship with you.
Third-Party Websites and Links
Our website may contain links to websites or other online platforms operated by third parties. We are not responsible for the privacy practices, policies, or content of such third parties. If you access a third-party website via our services, your information will be governed by the privacy policy of that third party. We encourage you to review the privacy policies of each third-party site you visit.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal data, including the right to:
Access the personal data we hold about you;
Request correction or deletion of your personal data;
Object to the processing of your personal data;
Request restriction of processing;
Withdraw your consent (where applicable);
Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
You may exercise these rights by contacting us at the contact information provided below. We will respond to your request in accordance with applicable laws.
Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The criteria used to determine our retention periods include:
The duration of our relationship with you;
Legal obligations we are subject to;
Whether retention is advisable considering our legal position (e.g., for statutes of limitations, litigation, or regulatory investigations).
Children’s Privacy
Our Services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so that we can delete the information.
Data Transfers
Your personal data may be transferred to, and maintained on, servers located outside your country of residence, where data protection laws may differ. If we transfer your personal data internationally, we will ensure that appropriate safeguards are in place as required by applicable law.
How We Protect Your Information
We implement a variety of technical and organizational measures to safeguard your personal data, including encryption, access controls, and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, or if you would like to exercise your rights, you can contact us at:
Email: info@shop-sweatea.com
